Health & Counselling Receptionist/Administrator
- Auckland University of Technology
- New Zealand, AUK
- May 28, 2026
Job Description:
- Support clinical team in student medical centre
- Deliver high-quality, empathetic customer service
- Manage admin tasks using healthcare systems
- Permanent, part-time (15 hours per week) role based in AUT City Campus
Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.
AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.
The Student Medical Centre and Counselling is one of many support services available to enrolled students at the Auckland University of Technology (AUT). There are three campus’ across Auckland; City, Northcote & Manukau, each equipped with access to medical care with doctors, nurses, counsellors, a health improvement practitioner and health coach in a primary care setting.
The Opportunity | Te Whiwhinga mahi
We are seeking an experienced Medical Receptionist to join our team in the City clinic.
We will have two roles available; 1 part-time (15 hours per week), and 1 full-time. This role supports the clinical team alongside a team of receptionists, a lead administrator and the manager. You will thrive on taking ownership of this role. You maintain a professional approach. you remain calm under pressure, and demonstrate high levels of initiative. If you are ready for your next challenge and want to join an organisation with a warm, friendly, passionate team who enjoy achieving exceptional results, please apply now!
About you | Ko wai koe
If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience - you’ll fit right in.
To be successful in this role, you will have:
- a warm personality with excellent communication skills.
- great organisational skills, ability to adapt under pressure & not afraid to think outside the box.
- professional, efficient with a can-do attitude.
- the ability to demonstrate empathy & strive to deliver quality customer services.
- good written & spoken English.
- experienced in a healthcare environment.
- proficient with practice management software - knowledge of MedTech32 or Evolution would be an advantage.
- A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).
As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do, every day.
You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion focused initiatives is highly desirable.
What we offer | Ngā āhuatanga kei a mātou
At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:
- Professional development to keep you moving forward.
- Free gym membership.
- Flexible working and a strong, caring culture that supports belonging.
- Recognition frameworks that reflect your contribution and how you live our values.
- The tools and trust to make ameaningful difference every day.
- Māori and Pacific development programmes that strengthen our shared purpose.
- Cultural capability uplift development programmes for all staff
How to apply | Me pēhea te tuku tono
Along with your CV - please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.
Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.
Further Information | Pārongo Anō
- Salary Ranges | Ngā Utu: $62,000 - $81,000 per annum (dependent on experience and qualifications) - pro rata
Closing Date | Te rā aukati: 3rd June 2026, 11:55pm
Job Reference | Tohutoro Mahi: 95655
*Full-time denotes 37.5 hours per week
This role is considered a children’s worker role and will be subject to safety checks as part of the Children’s Act 2014.
Nā tō rourou, nā taku rourou ka ora ai te iwi.
With your food basket and my food basket, the people will thrive.
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Job Description:
- Support clinical team in student medical centre
- Deliver high-quality, empathetic customer service
- Manage admin tasks using healthcare systems
- Permanent, part-time (15 hours per week) role based in AUT City Campus
Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.
AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.
The Student Medical Centre and Counselling is one of many support services available to enrolled students at the Auckland University of Technology (AUT). There are three campus’ across Auckland; City, Northcote & Manukau, each equipped with access to medical care with doctors, nurses, counsellors, a health improvement practitioner and health coach in a primary care setting.
The Opportunity | Te Whiwhinga mahi
We are seeking an experienced Medical Receptionist to join our team in the City clinic.
We will have two roles available; 1 part-time (15 hours per week), and 1 full-time. This role supports the clinical team alongside a team of receptionists, a lead administrator and the manager. You will thrive on taking ownership of this role. You maintain a professional approach. you remain calm under pressure, and demonstrate high levels of initiative. If you are ready for your next challenge and want to join an organisation with a warm, friendly, passionate team who enjoy achieving exceptional results, please apply now!
About you | Ko wai koe
If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience - you’ll fit right in.
To be successful in this role, you will have:
- a warm personality with excellent communication skills.
- great organisational skills, ability to adapt under pressure & not afraid to think outside the box.
- professional, efficient with a can-do attitude.
- the ability to demonstrate empathy & strive to deliver quality customer services.
- good written & spoken English.
- experienced in a healthcare environment.
- proficient with practice management software - knowledge of MedTech32 or Evolution would be an advantage.
- A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).
As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do, every day.
You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion focused initiatives is highly desirable.
What we offer | Ngā āhuatanga kei a mātou
At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:
- Professional development to keep you moving forward.
- Free gym membership.
- Flexible working and a strong, caring culture that supports belonging.
- Recognition frameworks that reflect your contribution and how you live our values.
- The tools and trust to make ameaningful difference every day.
- Māori and Pacific development programmes that strengthen our shared purpose.
- Cultural capability uplift development programmes for all staff
How to apply | Me pēhea te tuku tono
Along with your CV - please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.
Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.
Further Information | Pārongo Anō
- Salary Ranges | Ngā Utu: $62,000 - $81,000 per annum (dependent on experience and qualifications) - pro rata
Closing Date | Te rā aukati: 3rd June 2026, 11:55pm
Job Reference | Tohutoro Mahi: 95655
*Full-time denotes 37.5 hours per week
This role is considered a children’s worker role and will be subject to safety checks as part of the Children’s Act 2014.
Nā tō rourou, nā taku rourou ka ora ai te iwi.
With your food basket and my food basket, the people will thrive.
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