Health Care Assistant - Administrative

Job Description:

Te Whare Hauora | Health Centre
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• 5 weeks annual leave +5 days university holidays
• Professional development opportunities
• Generous superannuation provisions (up to 6.75% employer contribution)
• Permanent position 22.5 hours per week (0.6 FTE)
• Roster: 3 days per week, 7.5 hours per day

Kia hiwa rā, kia hiwa rā!
He hiahia, he pūkenga nōu ki te mahi a te Health Care Assistant - Administrative? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do
We have an exciting opportunity for an experienced administrator to join the University of Canterbury Health Centre as a Health Care Assistant – Administrative.

In this important role, you will support the delivery of high-quality primary healthcare by managing the Health Centre's clinical recall and results follow-up systems. You will help ensure patients receive timely reminders and appointments for immunisations, screening programmes, long-term condition management and preventative healthcare, while supporting clinicians to deliver excellent patient care.

Your responsibilities will include managing recalls in Medtech Evolution, coordinating patient communications by phone, SMS, email and mail, booking appointments, maintaining accurate patient records, supporting quality reporting and audits, and contributing to continuous improvement initiatives. Your work will play a vital role in improving health outcomes and helping the Health Centre meet national clinical performance indicators.

Mōu | Who You Are
You are a highly organised administrator with excellent attention to detail and a genuine commitment to providing outstanding patient service. You enjoy working collaboratively, can confidently manage competing priorities, and understand the importance of confidentiality and accuracy in a healthcare environment.

To be successful in this role you will have:

• 3–5 years' administrative experience, preferably within a New Zealand general practice or primary care environment
• excellent written and verbal communication skills
• strong Microsoft Office skills, including Outlook, Teams, Word and Excel
• exceptional attention to detail and accuracy in data entry and record management
• the ability to prioritise work, manage competing deadlines and work independently
• an understanding of patient confidentiality, privacy legislation and the Health Information Privacy Code.

Ideally, you will also bring:

• experience using Medtech Evolution, including recalls, inbox management and patient record coding
• knowledge of PHO performance programmes and national screening pathways
• familiarity with quality improvement processes within primary care

Mahi Ngātahi | Who You Will Work With
Te Whare Hauora | Health Centre provides accessible, high-quality healthcare to the University of Canterbury community. Reporting to the Lead Nurse and working closely with the Medical Director, GPs, nurses and the wider clinical team, you will play an integral role in supporting proactive patient care and ensuring smooth day-to-day administrative operations.

Ngā Painga o UC | Why UC
At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

UC’s Benefits approach is shaped by Ngā Uara | Our Values Whanaungatanga, Tiakitanga, and Manaakitanga. They are designed to be relevant, support and inspire our people, they include:

• 5 weeks annual leave +5 days university holidays
• UC Parental Leave (up to 9 weeks paid) + 26 weeks Government paid parental leave and onsite childcare facility
• generous employer contribution to superannuation (up to 6.75%)
• flexible working arrangements
• professional development and study opportunities
• supportive working environment
• a wide range of retail discounts across shopping, entertainment and travel
• on-campus staff discounts including UC RecCentre
• living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.

For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 26 July 2026 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place before the close date.

Pēhea te tono mai | How You Apply
Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [email protected]

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.

Please note, this is an onsite position.