Catering Manager

Do you have the ability to motivate a team in a demanding environment, ensuring excellent standards of customer service at all times? Do you have experience working at a management level within a retail, restaurant, or other hospitality setting and are looking for a new challenge?

The University Catering and Hospitality Services operates a range of retail catering across campus, and an extensive range of hospitality services.

The café portfolio compromises a range of ten outlets across the main campus. As Catering Manager, you will be an integral part of a dedicated team working to deliver an impeccable customer service experience with an enthusiastic, reliable, and confident approach. You will ensure the efficient operation of the café portfolio by ensuring that customer needs and our standards are met and are adhered to at all times.

You will have experience working within a retail, restaurant, or other hospitality setting at management level and will have excellent communication and interpersonal skills. Effective time management and organisational skills are key to ensure an effective and efficient customer experience.

This is a full-time role working 35 hours per week, worked 5 days over 7, usually between the hours of 7am and 11pm. You will be required to work flexibly to meet the needs of the business including working in other locations on campus, if necessary, and working weekends, bank holidays and closure days as and when required, with time in lieu to balance.

Visa Eligibility

Please note that due to Home Office visa requirements, this role may only be suitable for first-time Skilled Worker visa applicants if they are eligible for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa ;

What we offer in return

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!

• Generous pension scheme options plus life assurance

• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.

• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.

• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact: 

Robert Sewell, Catering Operations Manager (Retail)

[email protected]

Closing Date: 12 Nov 2024

Section: Operational Support

Salary: £32,296 to £37,999 per annum