Lead Support Technician (Internal)

INTERNAL VACANCY

This vacancy is open to employees of the University of Nottingham only.

An exciting opportunity has arisen within the Faculty of Engineering Infrastructure team for an individual to join our team as a Lead Support Technician. This team provides a service to the whole faculty, including office moves and set up, IT waste management, IT distribution as well as cover to the wider faculty when the need arises.

We have an experienced, collaborative team of over 130 technical staff, supporting the wider Faculty of Engineering across two of the University campuses. Our technical team work closely with students and staff and engage in a varied portfolio of work across all the University’s engineering disciplines. We believe diverse teams make us stronger. We understand that having a mix of opinions, broad perspectives, lived experiences and different ways of solving problems enhances our day-to-day work and enriches our team.

The Role

As Lead Support technician you will contribute to the service provided to the whole faculty. The work you do will support the world changing research and teaching ambitions of the University. You will:

• Act as focal point for requests from all engineering staff
• Arrange for moving items between buildings/ campuses including office moves and setups
• Installing whiteboards, AV screens Coat hooks etc within office locations
• Issue Laptops out to staff and students, via requests from the computer orders team
• Undertake Health and safety checks within the Coates Building
• Cover for staff within the Engineering stores when the need arises as well as supporting the wider faculty

Your Experience

• Considerable work experience in a relevant role or a minimum of two A-levels in relevant subjects, or equivalent vocational qualifications (NVQ, City & Guild), plus some experience in a relevant role.
• A full clean driving licence is essential.
• A good level of practical skill i.e. DIY

Your Approach

We’re proud of our team and are looking for a real team player to join us. Some of the qualities we like our team to display are:

• Positive and proactive.
• A willingness to learn and develop.
• Flexible and happy to engage in new opportunities and challenges.
• Ability to develop novel solutions to problems.
• Ability to communicate your advice and thoughts to other staff members.

Benefits

• Annual leave entitlement of 27 days per annum, plus up to 5 University closure days and 8 bank holidays. Pro–rata for part time staff.
• Attractive pension scheme
• Access to benefits and rewards, for more information please visit https://www.nottingham.ac.uk/jobs/benefits-and-facilities/your-benefits.aspx

The post is offered on a permanent, full time (36.25 hours per week) contract. Job share arrangements may be considered.

Informal enquiries may be addressed to Michael Winfield. tel: 07917218148. Or email [email protected]. Please note that applications sent directly to this email address will not be accepted.

Closing Date: 18 Nov 2024
Category: Technical (TS)