Campus Services Manager

The Estates and Facilities Department at the University of Nottingham provides strategic and operational services support to the University infrastructure, buildings and landholdings. We are a large and diverse department employing approximately 1300 people and provide a wide range of services across our U.K sites.

We are looking for an experienced Campus Services Manager with excellent management, communication and customer service skills, to manage our facilities and operational services, encouraging the development of innovative solutions for the department and producing an annual business plan for the Services division at a specific Campus level. The successful candidate will demonstrate a holistic and thorough understanding of the Estates requirements for a first-class student, staff and campus experience. You will be a key customer interface to Faculty Leads, actively seeking feedback, and driving for progress within the wider Estates team, in line with faculty and customer needs. You will also manage departmental budgets on a monthly basis working with other Campus Services Managers and will present reports formally to the Associate Director of Campus Services and other Senior Estates Managers as required.

Working in partnership with our Domestic Services Operations Managers you will ensure the adherence and compliance to University safety, health and well-being policies and procedures and the delivery of all Service Level Agreements (SLAs) and specified service contracts deriving optimum service delivery and value for money. You will also lead on the training, recruitment and selection of staff for the area working with appropriate business partners to ensure compliance to university and departmental guidelines in all areas.

Candidates should hold a professional qualification/relevant degree or equivalent (QCF L5 – L6) in a facilities management or a similar discipline plus have significant hands on experience in a similar or related role or have a proven track record of relevant extensive work experience. You should also have a proven track record of effectively leading and managing teams to provide service delivery in a highly customer focused and multi-skilled operation, (i.e. hard and soft services) and have strong analytical, problem solving and influencing skills.

Further information on the duties for the post and the experience and qualifications required can be found on the attached job role profile.

The post is offered on a permanent contract. Hours of work are full time (36.25 hours per week). Job share arrangements may be considered.

Informal enquiries may be addressed to David Butler, email [email protected]. Please note that applications sent directly to this email address will not be accepted. Please quote ref. NHE442624

Closing Date: 11 Dec 2024
Category: Administrative, Professional and Managerial (APM)