AV Systems Technician

We are searching for an AV technology enthusiast who loves solving problems to fill a new role in our AV support team.

About the Role

You will be providing face-to-face and remote support for the University’s AV systems, helping our world-renowned academics, staff and students solve their AV problems.

This role is an excellent opportunity for an enthusiastic AV technician who wants to learn new skills and progress within the field. This is a meaningful role where you will be supporting the world-leading teaching the University undertakes.

What you’ll do

• Provide face-to-face and remote support for the University’s AV equipment.
• Take ownership of support incidents and use your troubleshooting skills to see them through to resolution.
• Provide advice and guidance that enables our customers to harness the full power of the available AV.

What you’ll bring

• Your experience of supporting AV technologies (installed and live event) including control systems such as Crestron
• Your understanding of AV and IT as converging / complementary disciplines
• Your clear systematic and logical approach to problem solving.
• Your exemplary interpersonal and communication skills, both written and verbal.
• Your fabulous customer service skills.
• Commitment to the University Behaviors
• Your gained experience and qualifications that could be applied to this role.

The University of Southampton is a research-driven institution, home to some of the world’s leading minds, expanding our knowledge, and passing it on to future generations. iSolutions is the University’s IT support service whose 230+ staff support the delivery of the University’s research and education activities as well as the usual business operations. We would love you to join us and help change the world for the better.

The University of Southampton promotes a healthy work life balance with generous holiday allowance (20+ days), defined benefit pension, flexi-time and flexible working, generous parental leave, and childcare provision. For more information on our benefits, please visit our human resources pages

Closing Date: 03 Feb 2025

Section: Management, Specialist & Administrative

Salary: £30,505 to £34,866 Per annum
Full Time Permanent